E-Commerce Digital Integrity Specialist

Full-time (non-exempt)
Monday-Friday, 8:00AM – 5:00PM

Are you obsessed with data, customer success, taking action, and growing a business? If you have a whole lot of hustle and a touch of nerd, the Emerald Home e-commerce team is looking for you!

Emerald Home is a whole-home furniture supplier to major e-commerce retailers like Amazon, Wayfair, Overstock, and more. With best-in-class tools like Salsify, SAP, and MySamm, you can apply your talents on our team as we continue to grow our profitable business.

We need to add another Digital Integrity Specialist to our team who will enrich the product data of our furniture line and communicate this data to our retail customers. You will work with world-leading e-commerce technology and vibrant teams to drive growth to new levels. The ideal candidate is comfortable wading through rich product data, asking questions, and juggling multiple priorities to drive meaningful results for Emerald Home.

Reports to: Vice President of E-Commerce

Core Responsibilities:

  • Product creation on Amazon, Overstock, Target, Lowe’s, and other retailers
  • Customer product data requests (reactive)
  • Customer product data optimization (pro-active)
  • Digital swatch management
  • Collaborate cross-functionally with our teams: marketing, product development (domestic and international), supply chain/logistics, and IT
  • Catalog accuracy and completeness
  • Help manage our PIM (Product Information Management) system source data
  • Operate price crawling software
  • Analyze inventory by channel, assist with inventory movement
  • Manage and contribute to various cross-functional projects that focus on driving service and sales performance.
  • Promotion management

Skills & Requirements:

  • Basic knowledge of Microsoft Excel, advanced preferred
  • Computer savvy and familiarity with E-commerce platforms
  • Strong organizational skills and the ability to handle multiple deadlines
  • Intense attention to detail with accuracy, and consistency
  • A team player and ability to build effective relationships with different departments
  • Sales experience with an understanding of channel sales
  • Strong analytical skills
  • Excellent communication, negotiation, and presentation skills

Education/certification and/or Type of Experience:

  • Bachelor’s Degree or equivalent experience

What success looks like:

  • Focus on results and prioritize time accordingly
  • Actively participate in group collaborations
  • Ownership of projects, followed through to completion
  • Complete, accurate, and timely management of product information

Hiring Process:

  • Phone interview/screening
  • Video interview with small team
  • Onsite/video interview with full team

How can I stand out as an applicant?

  • Be prepared to talk about professional accomplishments with examples
  • Be straightforward about your collaboration style and career goals
  • Be prepared to talk about how you can add value to the team

What are e-commerce cultural values at Emerald?

  • Team of Doers—Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to customers.
  • Customer Obsessed—An individual who is customer obsessed clearly explains the status of projects to customers and relies on constructive feedback, actively listens to customer’s expectations and delivers results that exceed them, and prioritizes the needs of your customers, which drives sales growth for Emerald Home.
  • Data Fanatics—A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

All offers are contingent on an acceptable drug screen, references, and background check.

Emerald Home Furnishings participates in E-Verify.

Emerald Home Furnishings is an Equal Opportunity Employer and is committed to providing equal opportunity to all. No employee or applicant for employment will be discriminated against because of race, color, religion, sex, national origin, age, genetic information, otherwise qualified disabled or veteran status.