Emerald Sleep Systems Warranty Information
Thank you for your purchase of Emerald Sleep Systems product. We are proud to be an industry leader in both quality and fashion. Emerald Home has taken every step possible to ensure our product fulfills every expectation you may have of quality bedding. Your purchase was designed with comfort and durability in mind.
Along with other leaders in the bedding industry, we offer the following limited warranty:
Warrany Code Schedule
| Total Limited Warrany Period |
Period for no charge repair or replacement |
Calculation of charges for repair or replacement beyond no charge period ** |
| 15 Year NPR ** |
15 Year |
N/A |
| 12 Year NPR ** |
12 Year |
N/A |
| 10 Year NPR ** |
10 Year |
N/A |
| 5 Year |
1 Year |
1/5 |
| 1 Year |
1 Year |
N/A |
|
** Non-Prorated Warranty
|
All Emerald Sleep Systems mattresses meet the federally required 1633 fire resistant standard.
All warranty issues must be addressed with the retailer where the purchase was made, accompanied by the original purchase receipt.
Does not include commercial, contract, rental trade, institutional or other non-residential use.
Emerald has the sole right to determine whether a claim is covered by this limited warranty.
All warranties cover manufacturing defects only. Any abuse or neglect will void this warranty.
Transportation costs are not covered under this warranty.
Additional Limitations:
Emerald reserves the right to refuse service when the product is found to be in unsanitary condition, soiled, or stained.
This limited warranty applies to queen size (60” width) only when the foundation is used on a center support frame or rail system having at least five legs. King sized beds (76” width) must have at least 6 support legs.
All size beds must be used with matching Emerald Sleep Systems foundation.
Important Information:
• Your Emerald Sleep Systems mattress has been constructed with the finest resilient upholstery materials to give you the utmost in comfort and support. It is designed to conform to your individual contour. Initially, sleeping in one position may result in “body impressions” in the surface of the mattress. This is not a structural defect, but merely the localized compacting of the upholstery material.
• Do not bend the mattress. This could damage the innerspring unit. It should only be carried flat or on its side.
• A mattress pad will help keep your bedding clean. Do not allow your mattress to get wet. Protect it from water and other liquids.
• It is important to the comfort, support and durability of your new mattress that a comparable quality box spring or foundation be used with it.
